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Haus of Cite Soleil delivers parcels all over the world via USPS. All orders are processed within 3-5 business days. However, during sale seasons orders might suffer a slight delay due to an excessive amount of orders being filled out. Haus of Cite Soleil will not be held responsible for a delay in shipment caused by weather conditions, international customs issues or any other circumstances beyond the control of our behalf. All shipments are accompanied with an official invoice with the exact declared value of each item. Once orders are sent a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out. Returns will only be allowed if items are being exchanged.